If the worst should happen, we take care of the accident for you – from accepting an accident report over the phone to providing a replacement vehicle. So there's nothing at all for you to worry about.
ALD Automotive performs all claims handling on your behalf – from acceptance of claims to repairs with various affiliates.
For fast assistance on site, drivers can access 24-hour Road Assistance.
As an ideal addition, ALD Automotive is pleased to offer an insurance policy tailored to your specific needs.
Specifically, claims management comprises:
- Professional claims handling
- Repairs from qualified partner workshops across Serbia
- Ideal, cost effective repair methods (e.g. smart repair)
- Compliance with all manufacturer guidelines
- Short-notice repair scheduling and fast repairs
- Replacement vehicle for duration of repairs
- Cashless processing, settlement via ALD Automotive
- Reporting
Contact us for more information.